Safe Betting

evobet Responsible Gaming Guidelines

When entertainment becomes a habit, staying in control is what matters most. evobet believes every player's experience should be enjoyable and safe. On this page we have laid out the tools and information that will help you play within your limits.

For individuals aged 21 and above only
Core Concept

What Responsible Gaming Is and Why It Matters

Online betting and casino games are purely a form of entertainment — but they stay enjoyable only when a player is aware of their budget and time. At evobet we encourage every account holder to keep their play within a set entertainment budget, to avoid chasing losses with more bets, and to always put personal and family responsibilities first.

Our terms and conditions clearly state that all evobet services are for adults aged 21 or above only. Age verification is completed during account registration, and additional documents may be requested in cases of doubt. If a minor is found to be using the platform, their account will be suspended and all transactions will be considered void.

Gambling addiction is a recognised mental health condition. It develops gradually — at first it seems everything is under control, but at some point stopping becomes difficult. Recognising the signs and seeking help in time is the most effective step. Our FAQ section also contains detailed information on this topic.

evobet's Commitment

We actively monitor accounts and reach out directly to players whose usage patterns give us cause for concern.

Our support team is available 24 hours a day, seven days a week in Bengali and English. Requests for self-exclusion or limit-setting can be made at any time.

Complete protection of all account information on evobet is ensured in accordance with our privacy policy.

Self-Control

Self-Control Tools

The following tools on evobet can be used directly from your account settings or requested through support.

Deposit Limit

Set a maximum limit on daily, weekly or monthly deposits. Once a limit is set, it cannot be raised until the specified period has passed, but lowering it takes effect immediately.

Session Time Limit

Decide in advance how long you will spend betting or playing each session. When the set time is up, you will be logged out automatically and a notification will be shown.

Self-Exclusion

Close your account temporarily or permanently on your own initiative. You can choose any period — 30 days, 3 months, 6 months, or permanent. Attempting to open a new account during self-exclusion is strictly prohibited.

Loss Limit

After a specified amount has been lost, the account will automatically stop allowing bets. This can be set for a single session or on a daily basis.

Reality Check Notifications

A notification will appear at set intervals so you can see how long you have been playing and how much you have spent in total. This helps you stay aware of your activity.

Take a Break

Similar to self-exclusion but for a shorter period — put your account on a break from 1 day up to 4 weeks. Logging in will not be possible during this time.

Warning Signs

Recognising the Signs of Addiction

If any of the following signs appear in yourself or someone you know, it is time to seek help.

  • Repeatedly playing to try to recover lost money, and continuing to bet beyond your budget.
  • Being unable to stop even after deciding to quit.
  • Prioritising betting over family, friends or work responsibilities.
  • Hiding or lying to people close to you about how much you play or how much you have lost.
  • Feeling restless, irritable or anxious when not playing.
  • Taking on debt or spending savings to fund betting.
  • Using betting to mask daily emotional states such as depression or loneliness.
Good Habits

Tips for Safe Play

Keeping these simple rules in mind before each session helps keep playing enjoyable.

  • Set a fixed budget before you play, and end the session when it is gone.
  • Betting is not a source of income — treat it as an entertainment expense.
  • Avoid betting when drinking, tired or under stress.
  • Take regular breaks — at least 10–15 minutes every hour.
  • There is no betting without the risk of losing — keep that in mind with every decision.
  • Let your family know about your habits and take their views seriously.
  • Do not bet on behalf of others or with someone else's money.
Get Support

Where to Get Help

Asking for help is not a sign of weakness — it is a sign of awareness. Support is available through any of the options below.

evobet Support Team

Our support team is available 24 hours a day, seven days a week in Bengali and English via live chat and email. Requests for self-exclusion or account limits are processed immediately. Email: [email protected]

Family and Loved Ones

Let someone in your family know about your situation. Their support and conversation is often the most effective help. Family members can also contact evobet support to get assistance regarding an account.

Professional Counselling Services

Treatment for gambling addiction is available in Bangladesh through mental health specialists and counsellors. You can seek professional help at the mental health department of any nearby government hospital or at a private counselling centre.

21+
Age limit — for all members
24/7
Support — in Bengali and English
6
Self-control tools directly in your account
Detailed Guidance

Advice for Parents

Parents also have a responsibility to ensure that no underage member of their family is using this platform. Use parental control software on computers and mobile devices. Filter software can be effective for restricting access to betting sites in the browser.

Every evobet account is personal — one account is registered for one specific adult only. Login credentials should not be shared with anyone, especially underage family members.

Self-Exclusion Process

To activate self-exclusion, contact evobet via live chat or email. Your account will be deactivated as quickly as possible after the request is received. During this period:

  • Logging in will be completely blocked and promotional communications will stop.
  • You will be given the opportunity to withdraw any remaining balance from your account.
  • Reactivation is not possible before the set period has ended.
  • In the case of permanent exclusion, the account is closed for good.

More details about evobet can be found on our about us page, where our service goals and values are discussed.

Common Questions

Questions and Answers about Responsible Gaming

Your account is deactivated as quickly as possible after the request is received. Our support team is active 24 hours a day, so you can make the request at any time and it will be processed promptly.

You will be given the opportunity to withdraw any remaining balance before self-exclusion is activated. Withdrawals can be made via bKash, Nagad, Rocket or Upay in accordance with the terms and conditions. Funds typically arrive within 5–30 minutes.

Lowering a limit takes effect immediately. However, a request to raise a limit only takes effect after a set cooling-off period — this is intentional, to prevent limits from being increased in the heat of the moment.

Any family member can contact evobet support. For third-party requests, the necessary details will be verified and action will be taken on the account accordingly. We view family involvement positively.

No. Age verification is mandatory when registering an account on evobet. No one under the age of 21 may open an account, and any account opened with false information will be permanently closed if discovered during a subsequent check.

In Bangladesh, treatment for gambling addiction is available at the mental health departments of government hospitals and at private counselling centres. Contact the nearest hospital or seek professional advice with a trusted family member.